North East Transport Plan for Nexus

MMC were exceptionally personable, professional and quickly grasped the complexities and sensitivities of the task and delivered an excellent outcome which will go far in assisting the region to shape a new direction for Transport.
Helen Mathews, Head of Corporate Planning, Nexus

About

The aim of the research carried out by MMC was to help Nexus, shape the future North East Transport Plan. An essential aspect of achieving this was a consensus between key stakeholders – North East Local Authority Leaders and Chief Executives.

The Work

MMC designed a qualitative research protocol that was loosely based on Delphi methodology. We first held in-depth, semi-structured interviews with the Local Authority Leaders and Chief Executives, with the aim of understanding their opinions on transport in the North East. We also explored how they thought the transport plan should be shaped, and any barriers they thought it may face.

The research culminated in a workshop with the Local Authority Leaders, where we presented our findings. We encouraged a discussion of these findings in order to achieve a universal agreement about the future transport plan so it could be implemented.

Our report (with analysis) detailed findings and the implementation plan, to ensure the quick development of the transport plan. Additionally, we presented the findings the Nexus, and gave opportunities for clarification and further discussion. 

Review

A project we’re proud of, it highlighted our ability to:

  • work well with a large variety of senior level professionals
  • integrate into complex organisations quickly
  • effectively implement a variety of research methods
  • and communicate complex research findings in a way that can be understood and that can be used to implement change within an organisation and region. 

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