Aim
Durham PCC was tasked with addressing anti-social behavior (ASB) in specific areas of County Durham and Darlington. To evaluate the effectiveness of their hotspot policing initiatives, they commissioned MMC to conduct a comprehensive research project, both before and after their existing action plan to tackle ASB.
Work
MMC employed a mixed-methods approach, combining quantitative and qualitative research techniques:
Initial survey
We developed and conducted an initial survey with residents in identified hotspots. The aim was to gather baseline data on their perceptions of ASB, concerns, and interactions with the police.
Focus groups
We then held in-depth discussions with groups of residents to explore their experiences with ASB, the impact of hotspot policing, and any emerging issues.
Final survey
A follow-up survey was then conducted to measure changes in resident perceptions. We also explored awareness levels of the “Report it Now” online tool after the implementation of hotspot policing.
Results
At the end of the project, insights revealed several key findings:
- Increased Police Presence: 18% of residents reported feeling a greater police presence in their neighbourhoods.
- Enhanced Awareness: 11% more residents became aware of the “Report it Now” online tool, providing them with a convenient way to report incidents of ASB.
- Improved Perceptions: Many residents expressed satisfaction with the increased police visibility and their proactive approach to their hotspot policing initiatives.
- Emerging Issues: The focus groups identified areas where additional efforts are needed to address specific types of ASB or improve community engagement.
This data is being used to inform future policing strategies, such as optimising resource allocation, refining hotspot identification methods, and tailoring interventions to address specific community needs. By understanding the impact of hotspot policing, Durham PCC can continue to improve public safety and quality of life.
