The power of ‘Sticky’ Customers

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Sticky customers are those fantastic ones that buy from your business time and time again regardless of the competition. In this article, we’ll explore what makes a customer ‘stick’ to your products and / or services, how to convert that into long-term loyalty, and where market research fits in. 

Market Segmentation: why it’s vital to business growth

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Discover the power of market segmentation in reaching your target audience effectively. Learn actionable tips for implementation, from conducting thorough market research to developing customer profiles. Maximise your marketing efforts and drive growth with strategic segmentation strategies. Read more now

How new and small businesses can use market research

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Market research may not be top of your list of things to tick off when you have so much going on, but it can help you massively, arming you with important information to get your decisions right, make your short and long-term aims achievable, and relieving some of that stress you may feel when you’re in the unknown. 

How desk research can grow your business

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Desk research, also known as secondary research, is the method of utilising existing data available to inform your own research. Here’s what you need to know!

MMC becomes Expert in Residence for market research

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We’re thrilled to confirm that MMC Research is now a Business & IP Centre (BIPC) Local Business Expert, offering funded market research insights and expertise to eligible businesses across the North East through BIPC’s Citylife funded programme.

Newsletter

Our regular newsletter ‘why insights matter’ provides hints and tips on how businesses are using insights and research as well as sharing news on what matters to our purpose-led business.

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