Second Business Owners’ Mental Health Survey Launched
Globally, business owners have been victim of over two years of COVID-19 pandemic stress. We’ve seen a high number of business owners thrust into making fast-paced business critical decisions in unprecedented circumstances. It was during the height of the pandemic that we conducted one of the first research studies into the mental health of UK […]
Would your customers recommend your business: a guide to Net Promoter Scores
There are a number of ways to understand the customer experience, including measuring the net promoter score of your business.
How serious are you taking flexible working in your business?
At the start of the COVID-19 pandemic with almost no warning at all, companies were forced to adapt to the Government’s mandate to introduce flexible working in the form of home-working, where possible. Initial teething issues, such as with IT equipment, were quickly resolved and companies who had previously had little to no flexibility in their working policies were given an opportunity […]
Debt and suicide: a causal link?
5,691 people lost their lives to suicide across England and Wales in 2019 – the equivalent of 11 deaths per 100,000 people[1]. A heart-breaking and largely preventable statistic, and one where are are asking ‘are debt and suicide linked?’ Across the North East, there is a reassuring determination to reduce the rates of suicide, and we […]
Three-year research partnership between Foundation of Light and MMC
MMC has become the official Research Partner of Foundation of Light, Sunderland AFC’s official charity, after signing a three-year partnership deal. We’re thrilled to commit to conducting consumer and stakeholder research on behalf of Foundation of Light to support with the refresh and revitalisation of the Foundation’s marketing and community fundraising strategies. Over the next […]
MH resource hub for business owners
Following our business owners’ mental health survey, we wanted to respond to the issues and needs raised by our peers through this metal health hub. We have therefore created this hub featuring virtual events and podcasts, a series of relevant content links and worked with a partner to provide access to therapeutic support. We know […]
Business owners’ mental health during lockdown
The results of our business owners’ mental health survey are in and the findings are no surprise to us here at MMC. We didn’t want to presume what kind of support is needed to help business owners during this time. But we had a feeling that the likes of peer-to-peer support would be one of […]
Business owners mental health survey launched by MMC
We’re proud to launch one of the first major research studies into the mental health of UK business owners during this COVID-19. Mind your business. Mind your business head. #MindYourBusinessHead Why have we conducted the research We decided to develop the survey to identify what support is needed for business owners specifically during challenging times. […]
Offering support during COVID-19
Reflecting on the current lockdown, we want to showcase the tremendous work some of our clients and friends in the business community are doing to support their clients and local communities. Simpsons Malt Simpsons Malt went into “support not sales” mode. The family-owned global malt manufacturer has been focusing on helping its customers sell online […]
The surprising truth about your biggest competitor
One of the things that keeps most business owners up at night is their competition. And rightfully so – dominating your sector is a surefire strategy for success. But before you design your marketing strategy around knocking another company off its perch, it’s important to understand what your biggest competitor really is – inaction. In the […]